Circlebase

Bringing People and Ideas Together with Smart, Salesforce-Driven Solutions

Empowering Digital Transformation with Tailored Salesforce Solutions

We assist government and enterprise clients in upgrading their systems and enhancing citizen services using Salesforce. Our team of certified experts is here to implement, customize, and provide ongoing support for Salesforce platforms that are specifically designed to meet your unique needs.

Our Salesforce Offerings

Implementation & Customization

Sales Cloud, Service Cloud, Public Sector Solutions

CPQ & Revenue Management

Streamline quoting, pricing, and renewals

Self Service Portals

Self-service portals with Experience Cloud

System Integration

MuleSoft/API connections with legacy systems

How We Work – Our Delivery Approach

Our Methodology

Our approach to delivering Salesforce solutions is all about blending innovation with teamwork at every stage. We collaborate closely with clients, users, and stakeholders to create scalable, secure, and user-friendly Salesforce solutions that truly make a difference.

Discover

Understand goals, systems, and compliance needs

Design

Map out user journeys, roles, and integrations

Build

Configure using low-code tools and best practices

Secure

Apply security controls, encryption, and audits

Enable

Train users and launch support resources

Support

Provide ongoing optimization and managed services

How We Help

Why Circlebase ?

Organizations in the public sector and enterprise space are under growing pressure to update their systems while maintaining compliance, security, and scalability. The challenges posed by legacy platforms, disconnected data, and manual processes can be overwhelming, but we’re here to provide the right solutions to help you navigate through them

Your Challenges

Our Solutions

collaborative networks

Partners

Recognized excellence

Awards

Small Business

Pennsylvania Department of General Services.

Small Diverse Business

Pennsylvania Department of General Services.

MBE

National Minority Supplier Development Council (NMSDC).

Small, Women-owned, and Minority-owned Business (SWaM)

Virginia Department of Small Business and Supplier Diversity.

Success Snapshots

Client Journeys That Inspire Confidence

Design & Optimization of Child Care System

Developed data processing workflows to handle and transform large datasets, increasing batch processing efficiency by over 30%

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Architecture & design

of the Unemployment Compensation portal and end-to-end development

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Maintenance and Operations(M&O)

Release activities for the Labor & Industry division of a state government

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Self-service Portal

To comply with the Affordable Care Act (ACA) and eligibility-related enhancements Technical Consulting Services

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Provided technical consulting for modernizing the Client Information System,

Backbone for DHS that distributes benefits to more than 2.7 million needy state residents.

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Designed and optimized child support application

The Automated Child Support Enforcement System is being used by 67 counties.

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Built case management for DHS, Office of Child, Youth & Family (CYF)

Support and integration of the case management and fiscal aspects of child welfare for DHS. Call Screening, Investigation, Field Screening and Training.

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Legacy System Modernization

Legacy system on Tax & wages modernization for state government

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Next-Gen Integrated Eligibility System

Real-time eligibility determinations with a common portal for clients and users to process and manage eligibility for multiple benefits programs.

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Automation of DHS enterprise applications

Automation of the enterprise application with a common framework

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Test Automation and compliance testing with WCAG 2.1 and ADA standards.

Developed automation scripts for PELICAN and eCIS applications and did compliance testing for accessibility

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Tax and Wages Modernization

Automated testing for the modernized portal for Unemployment compensation

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Data migration and reports

For the DHS contracted entities, a single source of truth that tracks data on a wide array of information related to contracts, facilities, services and service offerings.

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Data Analytics on a large volume of data for the State

The analysis is being done on cloud based datawarehouse. Involves transferring data from Mainframe to cloud

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